LCA Complaints Handling

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Many complaints can be resolved before lasting hurt is caused, by addressing them quickly in a non-threatening manner and by raising the issue directly with the relevant person or organisation in a thoughtful and courteous manner.

If this is not applicable or possible in your situation, you may lodge a complaint with the Professional Standards Department in any of the following ways:

Phone  
1800 644 628  Australia                                 
0800 356 887  New Zealand

Email
complaints@lca.org.au

Mail
Confidential
PO Box 519
MARDEN SA  5070

More information: LCA Complaints Handling Policy, on our Policies page